Privacy Policy

Effective date: 18 October 2026 · Applies to Tap Tiles 4 and other apps published by Chime Game

This policy explains what information Chime Game (“we”, “us”) collects when you play our games, why, who we share it with and the choices you have. Our games do not ask you to create an account and we never ask for your name, email address or phone number inside the game.

1. Who we are

Chime Game is the developer and publisher of Tap Tiles 4 and the controller of the information described here.

Email: chimegamestudio@gmail.com

2. Information we collect

Stored only on your device

Your game progress (scores, stars, unlocked songs and themes), settings (volume, language, vibration, music sync) and in-game choices are saved on your device. They are not sent to us and are removed when you uninstall the game.

Collected automatically by the services we use

Information	Examples	Collected by
Device and advertising identifiers	Advertising ID (Android AAID; on iOS the IDFA only if you allow tracking), Firebase app instance and installation IDs	Google AdMob, Google Firebase
Approximate location	Country or region derived from your IP address	Google AdMob, Google Firebase
Device information	Device model, operating system and version, language, screen size, app version	Google AdMob, Google Firebase
Gameplay events	Song started or finished, score, stars, accuracy, combo, tutorial completed	Firebase Analytics
Ad interactions	Ads shown, clicked or watched to the end	Google AdMob
Crash logs and diagnostics	Stack traces, device state at the time of a crash	Firebase Crashlytics

We do not collect your name, email address, phone number, contacts, photos, files, precise location, health or payment information.

3. How we use it

Run the game — download songs and themes, remember your progress, apply remote settings.
Show ads — the game is free and funded by ads, including rewarded ads you choose to watch (to revive, unlock a song or a theme). Ads are personalised only where you have given consent or where the law allows it.
Understand and improve the game — which songs are played, where players get stuck, how difficulty feels.
Fix problems — find and fix crashes.
Prevent fraud and abuse — for example invalid ad traffic.

Where the GDPR applies, we rely on your consent for personalised advertising and on our legitimate interest in operating, measuring and securing the game for analytics and crash reports. You can withdraw consent at any time (see section 5).

4. Third-party services

We do not sell your information. We share it only with the service providers below, which process it under their own privacy terms:

Google AdMob (advertising) — Google Privacy Policy, How Google uses information from apps that use its services
Google Firebase — Analytics, Crashlytics and Remote Config — Firebase privacy and security

AdMob may work with other ad networks and measurement partners to fill ad requests; you can see them in the consent message shown in the game where it applies.

EEA, UK and Switzerland: before ads are personalised, the game shows Google's consent message. You can change your choice later from that message or by clearing the app's data.
Android: Settings › Google › Ads (or Settings › Privacy › Ads) lets you delete or reset your advertising ID; without it apps cannot show you personalised ads.
iOS: the IDFA is used only if you allow tracking. You can change this in Settings › Privacy & Security › Tracking.
Non-personalised ads still use the information needed to deliver and measure them, such as approximate location and device type.

More on how ads appear in our games: Advertising.

6. Retention

Information on your device stays until you uninstall the game or clear its data. Information held by Firebase and AdMob is kept for the retention periods set in those services — Analytics event data for no longer than 14 months and Crashlytics crash reports for about 90 days — and is then deleted or anonymised.

7. Your rights and data deletion

Depending on where you live you may have the right to access, correct, delete or port your information, to object to or restrict its processing and to withdraw consent. Because the game has no accounts, the simplest ways to remove data are:

Uninstall the game — this removes all progress and settings stored on your device.
Reset or delete your advertising ID in your device settings — this breaks the link between past ad data and your device.
Email chimegamestudio@gmail.com with the subject “Data request”, the game name and your device model. We will reply within 30 days and delete the analytics data we can associate with your device.

If you are in the EEA or UK you can also complain to your local data protection authority.

8. Children

Our games are not directed to children under 13, and in the EEA we do not knowingly process information of anyone under 16 for personalised advertising. If you believe a child has provided us with information, contact us and we will delete it.

9. International transfers and security

Google may process information in countries other than yours, including the United States, using safeguards such as the EU Standard Contractual Clauses. Information is encrypted in transit (HTTPS), and access to analytics is limited to the people who work on the game.

10. California and other US states

Under the CCPA/CPRA and similar laws, personalised advertising may count as “sharing” for cross-context behavioural advertising. We do not sell personal information. To opt out of sharing, delete or reset your advertising ID (Android) or turn off tracking (iOS) as described in section 5, or contact us. We will not discriminate against you for using these rights.

11. Rights by region

Our games are available in many countries and in 17 languages. Wherever you live, you keep the rights your local data protection law gives you, in addition to those in section 7. The main laws in our markets are:

Where you live	Law	Notes
European Economic Area (incl. Germany, France, Italy, Spain, Portugal) and Switzerland	GDPR; Swiss Federal Act on Data Protection	Access, rectification, erasure, restriction, portability, objection, withdrawal of consent; complaint to your supervisory authority. Personalised ads only with consent.
United Kingdom	UK GDPR and Data Protection Act 2018	Same rights as above; complaint to the ICO.
United States	CCPA/CPRA and other state privacy laws; COPPA	See section 10. Not directed to children under 13.
Brazil	LGPD (Law 13.709/2018)	Confirmation, access, correction, anonymisation or deletion, portability, information about sharing, withdrawal of consent; complaint to the ANPD.
Mexico, Argentina, Colombia, Chile and other Spanish-speaking countries	Mexico's federal data protection law; Argentina Law 25.326; Colombia Law 1581 of 2012; Chile Law 19.628	Access, rectification, cancellation and opposition (ARCO) rights.
Vietnam	Law on Personal Data Protection (2025) and Decree 13/2023/ND-CP	Right to be informed, to consent and withdraw consent, to access, correct, delete and restrict processing, and to object.
Russia	Federal Law No. 152-FZ on Personal Data	Access, correction, blocking or deletion, withdrawal of consent. Information is processed by Google as described in section 9.
Japan	Act on the Protection of Personal Information (APPI)	Disclosure, correction and suspension of use; information is provided to Google, including outside Japan, as described in section 9.
South Korea	Personal Information Protection Act (PIPA)	Access, correction, deletion and suspension of processing. Players under 14 need a legal guardian's consent.
Mainland China, Taiwan, Hong Kong	PIPL; Taiwan Personal Data Protection Act; Hong Kong PDPO	Access, correction and deletion, and, under the PIPL, information about cross-border transfers, where our games are available.
Indonesia	Law No. 27 of 2022 on Personal Data Protection	Access, correction, deletion, withdrawal of consent and objection to automated processing.
Turkey	Law No. 6698 on the Protection of Personal Data (KVKK)	Learn whether data is processed, access, correction, deletion; complaint to the KVKK Board.
India	Digital Personal Data Protection Act, 2023	Access, correction, erasure and grievance redress; contact us at the email below.
Saudi Arabia, United Arab Emirates, Egypt and other Arabic-speaking countries	Saudi PDPL; UAE Federal Decree-Law No. 45 of 2021; Egypt Law No. 151 of 2020	Access, correction, deletion and withdrawal of consent.

Where your local law sets a higher age for consent than ours, the games are intended for players above that age or playing with a parent's or guardian's consent. To use any of these rights, email chimegamestudio@gmail.com; we answer within the time your law requires and no later than 30 days.

12. App permissions

INTERNET — download songs, themes and ads.
VIBRATE — haptic feedback when you tap tiles (can be turned off in Settings).
AD_ID — read the advertising ID for ads, as described above.

13. Changes and contact

We may update this policy when the game or the law changes; the effective date at the top shows the latest version, and significant changes will be announced in the game or on this site.

Questions: chimegamestudio@gmail.com